4216 Receptionists
Unit group 4216 in the ONS Standard Occupational Classification 2020, with the line the Appendix Skilled Occupations gives it. Not immigration advice.
In short
- ONS unit group 4216, in minor group 421 (Secretarial and related occupations) and major group 4 (Administrative and secretarial occupations).
- Appendix Skilled Occupations (figures as at 3 August 2026, re-checked 26 October 2026): Not on the list: Table 6.
- Going rate as the tables print it:
What the ONS says
Description
Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.
Typical entry routes
There are no formal academic entry requirements, although many employers expect entrants to possess GCSEs/S grades. There are a variety of relevant vocational qualifications available. NVQs/SVQs in Administration are available at level 2 that encompass various aspects of reception work. Professional qualifications are also available.
Tasks
- receives callers and clients and directs them to the appropriate person or department
- records the details of enquiries and makes appointments and reservations
- answers, screens and forwards or otherwise deals with telephone enquiries
- supplies brochures, pamphlets and other information for clients
- records details of visitors, issues security passes and informs visitors of any actions to be taken in case of an emergency
- maintains reception area in good order
Related job titles
- Dental receptionist
- Doctor’s receptionist
- Medical receptionist
- Reception manager
- Receptionist
- Receptionist-administrator
What the Appendix Skilled Occupations says
The Appendix lists this code in the table below, with the table’s own caption and the row as printed. Read the full table, and any condition in it, on GOV.UK.
Table 6: SOC 2020 occupation codes which are not eligible for the Skilled Worker, Global Business Mobility or Scale-up routes
- SOC 2020 occupation code
- 4216 Receptionists
- Examples of related job titles (non-exhaustive)
- Dental receptionist
- Doctor’s receptionist
- Medical receptionist
- Reception manager
- Receptionist
- Receptionist-administrator
Other unit groups in minor group 421
- 4211 Medical secretaries
- 4212 Legal secretaries
- 4213 School secretaries
- 4214 Company secretaries and administrators
- 4215 Personal assistants and other secretaries
- 4217 Typists and related keyboard occupations
Sources
Occupation text: Office for National Statistics, SOC 2020 Volume 1: structure and descriptions of unit groups (file dated 27 August 2026, version V13). Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence v3.0. Tables: Home Office, Immigration Rules Appendix Skilled Occupations on GOV.UK, page updated 3 August 2026; re-checked against the page updated 8 October 2026 on 26 October 2026, tables unchanged.
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