4132 Pensions and insurance clerks and assistants

In short

• ONS unit group 4132, in minor group 413 (Administrative occupations: records) and major group 4 (Administrative and secretarial occupations).
• Appendix Skilled Occupations (figures as at 3 August 2026, re-checked 26 October 2026): Transitional tables only: Table 1a, Table 2aa.
• Going rate as the tables print it:
  • Table 1a, Going rate (SW – options A and D): £33,400 (£17.13 per hour)
  • Table 2aa, Going rate (SW – options F and I, GBM and SCU): £25,000 (£12.82 per hour)

What the ONS says

Description

Pensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.

Typical entry routes

There are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs, apprenticeships and professional qualifications are available in some areas.

Tasks

• answers queries from clients and assists in interpreting and completing information requested on forms
• checks forms completed by clients and contacts clients to obtain additional information or to clarify details
• makes arrangements for financial advisers to visit clients and potential customers
• transfers information from application forms and other documentation to computerised records
• receives notice of changes to personal circumstances and updates files
• issues application forms, policy documents, reminders, claims forms and other standard documentation
• performs general clerical duties to support senior staff

Related job titles

• Administrator (insurance)
• Claims handler
• Clerical assistant (insurance)
• Insurance clerk
• Pensions administrator

What the Appendix Skilled Occupations says

The Appendix lists this code in the tables below, with the tables’ own caption and the row as printed. Read the full table, and any condition in it, on GOV.UK.

Table 1a: Additional eligible SOC 2020 occupation codes and related going rates for Skilled Worker applicants granted permission under the rules in place before 22 July 2025

SOC 2020 occupation code

4132 Pensions and insurance clerks and assistants

Examples of related job titles (non-exclusive)

• Claims handlers
• Insurance administrators
• Pensions administrators
• Pensions and insurance clerks and assistants not elsewhere classified

Going rate (SW – options A and D)

£33,400 (£17.13 per hour)

90% of going rate (SW – option B)

Not applicable

80% of going rate (SW – option C)

Not applicable

70% of going rate (SW – option E)

£33,400 (£17.13 per hour)

Eligible for PhD points (SW)?

No

Table 2aa: Additional eligible SOC 2020 occupation codes and related going rates for Skilled Worker applicants granted permission under the rules in place before 22 July 2025

SOC 2020 occupation code

4132 Pensions and insurance clerks and assistants

Equivalent SOC 2010 occupation code(s)

Examples of related job titles (non-exclusive)

• Claims handlers
• Insurance administrators
• Pensions administrators
• Pensions and insurance clerks and assistants not elsewhere classified

Going rate (SW – options F and I, GBM and SCU)

£25,000 (£12.82 per hour)

90% of going rate (SW – option G)

Not applicable

80% of going rate (SW – option H)

Not applicable

70% of going rate (SW – option J, GTR)

£25,000 (£12.82 per hour)

Eligible for PhD points (SW)?

No

Other unit groups in minor group 413

• 4131 Records clerks and assistants
• 4133 Stock control clerks and assistants
• 4134 Transport and distribution clerks and assistants
• 4135 Library clerks and assistants
• 4136 Human resources administrative occupations

Sources

Occupation text: Office for National Statistics, SOC 2020 Volume 1: structure and descriptions of unit groups (file dated 27 August 2026, version V13). Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence v3.0. Tables: Home Office, Immigration Rules Appendix Skilled Occupations on GOV.UK, page updated 3 August 2026; re-checked against the page updated 8 October 2026 on 26 October 2026, tables unchanged.

All 412 occupation codes

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