3560 Public services associate professionals

In short

• ONS unit group 3560, in minor group 356 (Public services associate professionals) and major group 3 (Associate professional occupations).
• Appendix Skilled Occupations (figures as at 3 August 2026, re-checked 26 October 2026): Transitional tables only: Table 1a, Table 2aa.
• Going rate as the tables print it:
  • Table 1a, Going rate (SW – options A and D): £39,500 (£20.26 per hour)
  • Table 2aa, Going rate (SW – options F and I, GBM and SCU): £34,000 (£17.44 per hour)

What the ONS says

Description

Public services associate professionals supervise, manage and undertake general administrative work in national and local government departments, organise the activities of local offices of national government departments, and promote the image and understanding of an organisation and its products and services to consumers and other specified audiences.

Typical entry routes

Although there are no formal academic entry requirements, entrants typically possess A levels/H grades or an equivalent qualification, and many entrants possess a degree. Entry may be possible by promotion from clerical grades for those with suitable experience. Training is typically provided on-the-job, supplemented by specialised courses. Professional qualifications are available in some areas.

Tasks

• manages the activities of government office staff, assigns tasks and responsibilities and makes changes in procedures to deal with variations in workload
• assists senior government officers with policy work, external liaison or general administrative work
• supervises a variety of administrative functions in government departments such as recruitment and training, the negotiation and arrangement of contracts, building and capital management, monitoring and authorising department expenditure etc.
• organises resources for the acceptance and recording of vacancy details, the selection of suitable applicants and other Job Centre activities
• authorises the payment of social security benefits, assesses the financial circumstances of claimants and investigates any state insurance contribution problems
• undertakes supervisory duties specific to the operation of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government
• advises the public or companies on general tax problems and arranges for the issue, receipt and examination of tax forms, assessment of PAYE codes and the computation of tax arrears and rebates
• discusses business strategy, products, services and target client base with management to identify public relations requirements
• writes, edits and arranges for the distribution of press releases and other public relations material, addresses target groups through meetings, presentations, the media and other events to enhance the public image of the organisation, and monitors and evaluates its effectiveness

Related job titles

• Civil servant (HEO, SEO)
• Higher executive officer (government)
• Principle revenue officer (local government)
• Senior executive officer (government)
• Team leader (local government)

What the Appendix Skilled Occupations says

The Appendix lists this code in the tables below, with the tables’ own caption and the row as printed. Read the full table, and any condition in it, on GOV.UK.

Table 1a: Additional eligible SOC 2020 occupation codes and related going rates for Skilled Worker applicants granted permission under the rules in place before 22 July 2025

SOC 2020 occupation code

3560 Public services associate professionals

Examples of related job titles (non-exclusive)

• Electoral services officers
• Health service administrators
• Job Centre officers
• Waste management officers
• Public services associate professionals not elsewhere classified

Going rate (SW – options A and D)

£39,500 (£20.26 per hour)

90% of going rate (SW – option B)

Not applicable

80% of going rate (SW – option C)

Not applicable

70% of going rate (SW – option E)

£33,400 (£17.13 per hour)

Eligible for PhD points (SW)?

No

Table 2aa: Additional eligible SOC 2020 occupation codes and related going rates for Skilled Worker applicants granted permission under the rules in place before 22 July 2025

SOC 2020 occupation code

3560 Public services associate professionals

Equivalent SOC 2010 occupation code(s)

3561

Examples of related job titles (non-exclusive)

• Electoral services officers
• Health service administrators
• Job Centre officers
• Waste management officers
• Public services associate professionals not elsewhere classified

Going rate (SW – options F and I, GBM and SCU)

£34,000 (£17.44 per hour)

90% of going rate (SW – option G)

Not applicable

80% of going rate (SW – option H)

Not applicable

70% of going rate (SW – option J, GTR)

£25,000 (£12.82 per hour)

Eligible for PhD points (SW)?

No

Sources

Occupation text: Office for National Statistics, SOC 2020 Volume 1: structure and descriptions of unit groups (file dated 27 August 2026, version V13). Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence v3.0. Tables: Home Office, Immigration Rules Appendix Skilled Occupations on GOV.UK, page updated 3 August 2026; re-checked against the page updated 8 October 2026 on 26 October 2026, tables unchanged.

All 412 occupation codes

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